Infodesk
During event: +31 (0) 10 242 44 22
Referee
During event: +31 (0) 6 20 89 22 42 (for important matters only, otherwise call the infodesk)
Location
T.V. Victoria
Kralingseweg 226
3062 CG Rotterdam
T. +31 (0) 10 242 44 24
F. +31 (0) 10 242 44 25
Maps and floor plans
Players hotel
Van der Valk Hotel Ridderkerk
Krommeweg 1
2988 CB Ridderkerk
T. +31 (0)180 64 69 00 (Servicedesk Hotel)
F. +31 (0)180 64 69 01
info@ridderkerk.valk.com
www.hotelridderkerk.nl
€89 per room per night, single or double occupancy. Breakfast included.
Transportation
Rotterdam Open provides a shuttle service from the players’ hotel to the tennis courts and vice versa.
Please refer to the section ‘Shuttle service‘ on our website (players menu) for schedules and exact departure time.
The bus(es) and/ or car(s) of the shuttle service will be standing visible in front of the entrance of the hotel.
A reservation is not necessary.
FIRST COME FIRST SERVED!
If the first car is full, the second car will be filled in order of appearance. If you miss both cars you can check the timetable at the hoteldesk for the next transportation.
Taxi
Rotterdamse Taxi Centrale
+31 (0) 10 462 60 60
www.rtcnv.nl
Subway (metro) and bus station
Near: Kralingse Zoom. Check Directions for further info.
Medical support / Physical therapy / Sports massage / Sports physician
See medical support.
Doctor
On call. Ask at the infodesk.
Emergency (medical, police etc)
112
Emergency First Response CPR/ First Aid
Hockey lounge, administration.
First aid kit/ EHBO Box
Located in the tennis lounge (behind the bar).
Local Hospitals
IJsselland Ziekenhuis | +31 (0) 10 258 50 00 |
Erasmus MC | +31 (0) 10 704 07 04 |
Havenziekenhuis | +31 (0) 10 404 33 00 |
Sint Franciscus Gasthuis | +31 (0) 10 461 61 61 |
Ambulance Rotterdam
112
Ice compress
Info desk, physical therapist
Water
Bottled water will be provided for matches only. If you need extra water you can use use tap water. All tap water in Holland is 100% drinkable and has a very high quality and is free of bacteria. Behind the bar they have cool tapwater!
Fitness
Ground floor, behind the squash courts.
Free for all players. No clay court shoes!!!!
Squash
Upper level. Cost and rackets ask behind the bar.
Toilets
Ground floor: in the right passageway nearby the swingdoors near the dressing rooms (see””club map”)
Upper level: at the end of the bars (tennisplayers lounge, referee/hockey lounge).
Racket stringers
Upper level near the infodesk
€15,00 per racket.
Bar/restaurant
Upper level.
Dressing rooms, showers
Ground floor, see “club map”.
Internet
Free WiFi available, range in all lounges, 3 extra access points.
Practice courts
By appointment at the info desk. Limited availability during the qualification tournament (from 8:00 am to 9:30 am). During the main tournament more practice courts will be available. Depending on availabilty, courts will be allocated to 2 or 4 players. Sign in at the infodesk.
Training balls
Deposit € 10. Loss of a ball costs € 2,50.
Laundry
We have a laundry service: the costs are € 3 per kg, minimum price per laundry is € 7,50. The laundry will be picked up every morning around 10:00 and returned the next day at approximately the same time. Arrange your laundry at our information desk. (Phone: 010-2262470 Nico Oosterhof)
ATM, Cash dispenser, Pin, geldautomaat
We don’t have an ATM on site. See Directions or ask at the infodesk. We DON’T change money!
Information Rotterdam
Check the following websites:
• http://www.rotterdam.nl/
• http://www.rotterdam.info/bezoekers/
• http://www.rotterdamthehagueairport.nl/